Privacy Policy

Introduction

Welcome to https://luxury-bus-rental-dubai.terratrek.net (hereafter referred to as “Luxury Bus Rental Dubai,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, access, and processing of personal information in compliance with various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Data Privacy Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) of South Africa, and more.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://luxury-bus-rental-dubai.terratrek.net
Any mobile applications or services we offer
Online forms, surveys, and interactive features on our platforms
Interactions between our users and our customer support team

Please note that this policy does not extend to third-party websites, applications, products, or services accessed through links on our platform. These entities have their own privacy policies governing user data collection and processing, which are beyond the scope of this document.

Processing Activities

This Privacy Policy outlines our practices when:

You use any of our applications, access our services, or interact with our websites as an authorized user.
You visit our online properties linked to this privacy statement.
We communicate with you via email, phone calls, text messages (SMS), or other channels for marketing, transactional, or customer support purposes.

Personal Data Collection

We collect various types of personal data, including:

Account Information: Details required to set up and maintain your user account on our platforms.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Information: Bank account numbers and financial records related to your dealings with us.
Purchase Information: Products or services ordered, purchase history, and order details.
Mobile Device Identifiers: Unique device IDs, IP addresses, browser types, operating system information, and mobile network data collected through cookies, pixel tags, or other technologies.
Location Data: GPS coordinates and location-based services data when you use our applications or interact with our services.
Feedback: Comments, reviews, ratings, and responses to surveys or feedback forms.
Social Media Information: User profiles, posts, and interactions shared on social media platforms when you connect with our official accounts.
Product Information: Details about products or services that we offer, including preferences expressed by users.

We collect this data through direct user input (e.g., account registration), interactive features, forms, surveys, automated technologies (such as cookies and tracking pixels), and third parties who provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your browsing experience and for analytical purposes:

Strictly Necessary Cookies: These ensure basic functions like login, session management, and security of our services.
Preference Cookies: Remember user preferences, language settings, and display options.
Analytics Cookies: Track website usage and provide analytics data to improve our services.

Users can manage non-essential cookies through our Cookie Manager or adjust browser settings accordingly. Please note that disabling certain cookies may impact your user experience on our sites.

Retention and Deletion

We retain personal data for as long as necessary, considering legal requirements, tax/audit purposes, litigation support, and legitimate business interests. Upon request for erasure (right to be forgotten), or upon expiry of the retention period, we will delete or anonymize your personal data from our systems unless we are required by law to keep a record.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

Access to your information and details about its use.
Rectification of inaccurate or incomplete data.
Erasure (right to be forgotten) under certain circumstances.
Restriction on processing your data in specific cases.
Right to data portability, allowing you to transfer your data from one controller to another.
Objection to the processing of your data for specific purposes.
Non-discrimination in our services and practices based on your exercise of privacy rights.

To exercise these rights or have questions about your personal data, please contact our Data Protection Officer at the address provided below. We will respond to your requests within a reasonable timeframe as per applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, data requests, unsubscribe attempts, or complaints, please contact us:

Email: [email protected]
Postal Mail: Privacy Team, Luxury Bus Rental Dubai, [Address], [City, State, Zip Code]